Terms of Service

Definition of our terminology as used within this document:

1. A 'Project' is any work undertaken or service provided by hoh 1960 Web Design for the Client on their request and as described in our confirmation order email to that Client.
   
   
2. A 'Client' is a person, persons, business or organisation using any of the services provided by hoh 1960 Web Design.
   
   
3. 'Live Mode' means the date the website is available on the Client’s chosen domain.
   
   
4. 'Domain' is the website address as specified by the Client.
   
   
5. 'Open Source Software' is software made freely available to anyone under the GNU General Public License (GPL).
   
   
6. 'Hosting' is a yearly cost to keep a clients website activated online.
   
   
7. 'Content' is both text and images that the Client requires on the website.
   
   
8. 'mb' stands for megabytes and is a measure of storage space.

hoh 1960 Web Design Terms & Conditions

1. The contract between hoh 1960 Web Design and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
   
   
2. The works to be carried out shall be as set out in the hoh 1960 Web Design confirmation order email.
   
   
3. Email will be the method of contact with regard to all communication. Although hoh 1960 Web Design can be contacted by telephone, we will use email as our method of communication and therefore it is the Client's responsibility to inform us of any change in email address so we always have up to date email contact details. hoh 1960 Web Design can not be held liable in any way relating to communication issues if we are not supplied a valid email address. hoh 1960 Web Design will acknowledge all emails within 3 working days.
   
   
4. hoh 1960 Web Design will only commence work on a Project after receipt of a non refundable, 50% deposit of the quoted Project fee from the Client. hoh 1960 Web Design will also require 25% payment upon overall approval of the home page design. The final 25% payment is to be made on completion of the website. The website will be switched to Live Mode once the Clients remaining balance is paid in full.
   
   
5. The deposit paid to hoh 1960 Web Design covers the cost of design work carried out as well as any admin work and communication with hoh 1960 Web Design. The deposit is non refundable.
   
   
6. Level 1 Flash animation refers to 3 hours of Flash development time on the clients website by hoh 1960 Web Design.
   
   
7. hoh 1960s Web Design shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.
   
   
8. It is important for the Client to keep in contact with hoh 1960 Web Design throughout the entire Project. If a Client does not make contact for 1 week we will make up to 5 attempts to contact the client by email using the email address specified when the client went ahead. If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded.
   
   
9. Where images used on the website have been purchased by hoh 1960 Web Design on behalf of the Client, these images are strictly for use on the website only. hoh 1960 Web Design are not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organisations.
   
   
10. hoh 1960 Web Design will host the website if the Client requires us to do so and on receipt of full payment of our Hosting fees. In doing so, hoh 1960 Web Design will endeavour to provide a reliable and professional service to the Client at all times but do not guarantee that the website Hosting will be available at all times, especially in the event of a technical failure beyond our control.
    
    
11. All hosting offered by hoh 1960 Web Design is limited to 200mb of website space unless otherwise stated in a seperate contract. If your site requires more than 200mb of space we will advise of other hosting solutions and then cease hosting the site.
    
    
12. Hoh 1960 Web Design cannot be held responsible for anything adversely affecting the Client's business operation, sales, or profitability that might be claimed is a result of a service offered by hoh 1960 Web Design.
    
    
13. Where asked to provide search engine optimisation for a Client, hoh 1960 Web Design do not guarantee any specific placement or high ranking on search engines.
    
    
14. Hoh 1960 Web Design will provide the Client with an expected completion date for the Project (live on the internet) if requested. hoh 1960 Web Design will endeavour to meet any given deadline, but do not guarantee and are not bound in any way to complete the Project by this date. The expected completion date provided by any employee of hoh 1960 Web Design is purely an estimate.
    
    
15. It is the Client’s responsibility to check with hoh 1960 Web Design whether Open Source Software is being used or not.
    
    
16. The Client shall not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time. Open Source Software is not owned by hoh 1960 Web Design or the Client.
    
    
17. hoh 1960 Web Design own all design and code of the website until final payment has been received in full. Once final payment is received, the Client will then own the design and code of the website, unless Open Source Software is used. Images will have been purchased by hoh 1960 Web Design for the Client, unless the images have been supplied by the Client. Images purchased by hoh 1960 Web Design are licensed only for use on the client website and are limited to no more than 20 images dependent on the size of the project. Item 17 is subject to item 16.
    
    
18. All images displayed on the Client's website will only be used after authorization by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or hoh 1960 Web Design, they will be the sole responsibility of the Client.
    
    
19. Domain names will be registered by hoh 1960 Web Design and also registered to the hoh 1960 Web Design current address. Although the domain names are registered to hoh 1960 Web Design, the Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere.
    
    
20. A domain name will be registered by hoh 1960 Web Design on behalf of the client once we have received the 50% deposit, 25% design payment, 25% final payment and a completed creative brief.
    
    
21. It is the responsibility of the Client to renew their domain names when due. If a domain name expires, hoh 1960 Web Design can not be held liable for this. However, hoh 1960 Web Design will make reasonable effort to contact the Client regarding domain renewal.
    
    
22. When a Client renews Hosting with hoh 1960 Web Design, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package. If the Client does not renew the Hosting, their domain name could be made available to the public for purchase and hoh 1960 Web Design can not be held liable for this.
    
    
23. Renewal of Hosting is due on a yearly basis. The date of renewal will be annually from the date the website was ordered by the Client. The Hosting will not be renewed if hoh 1960 Web Design cannot contact the Client or the Client requests for hoh 1960s Web Design to not host this site. This will also affect the domain as per item 22.
    
    
24. The Hosting renewal charge must be received within 10 days of the Hosting expiry date hoh 1960 Web Design reserve the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an admin fee set by hoh 1960 Web Design for reactivating the website/Hosting.
    
    
25. If the Client does not use hoh 1960 Web Design Hosting services, then the management and Hosting of the Domain name are the full responsibility of the Client.
    
    
26. hoh 1960 Web Design will provide 1 years free hosting providing the client pays their deposit payment within 48 hours. If the deposit payment is not received within 48 hours then hoh 1960 Web Design reserve the right to charge £100+VAT for 1 years hosting of the clients website.